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FAQs

Frequently Asked Questions

Our virtual assistant is here to guide you through your PRATIK experience. Here are the most common questions users ask — designed to help you understand how PRATIK works today and what's coming next.

WeArePRATIK is a digital platform that simplifies insurance documents. It turns complex policy language into clear, easy-to-read summaries anyone can understand.
No. We don't sell insurance. We help you understand it — so you can make better decisions and communicate clearly with your insurer or broker.
Anyone with an insurance policy — individuals, families, or professionals who want to make sense of coverage and terms.
We're starting in Canada, but the platform is designed to expand globally.
Insurance contracts use legal and technical language meant for compliance, not clarity. WeArePRATIK translates that into plain English without losing accuracy.
Our system uses intelligent language analysis to rewrite complex sections in simple, compliant summaries that highlight key details — what's covered, what's excluded, and what matters most.
Yes. You can upload your policy file securely. The system will generate a summary specific to your document.
Most common formats are supported — PDF, DOCX, or scanned image (coming soon with OCR technology).
Typically within minutes for standard documents. Complex policies may take longer for verification and formatting.
Yes. You can upload several policies (home, auto, life, etc.) and receive separate summaries for each.
Our process preserves every factual element of your policy. Nothing is added, removed, or changed — only explained in clearer terms.
Policies are stored securely using encrypted cloud servers. Users can delete their files at any time.
Never. Your information is confidential and used only to generate your summary.
Yes. WeArePRATIK follows federal and provincial privacy standards, including PIPEDA compliance.
Absolutely. You can permanently delete your profile and all uploaded documents anytime from your dashboard.
We explain what your policy covers, but we don't give personal financial or coverage advice.
No. WeArePRATIK supports brokers by helping clients understand policies better. It complements professional advice — it doesn't replace it.
Yes. You can download and share them easily through email or secure links.
Basic features will be free during our early phase. Premium tools and professional plans will be added later.
Multilingual support is in development. French-language simplification will be introduced soon for Canadian users.
Brokers can upload client policies to generate clear summaries for client meetings or onboarding. It saves time and improves communication.
Yes. The summaries maintain the integrity and structure of the original wording while removing jargon.
Yes, enterprise integration and co-branded solutions will be available once the app launches.
Yes, and extended compatibility for complex commercial packages is currently in testing.
By reducing repetitive client questions, freeing brokers and agents to focus on service and growth instead of explanation.
The app is currently in development and expected to launch soon. Early access will be offered to registered users.
Policy dashboard for multiple documents, side-by-side policy comparison, personalized alerts and renewal reminders, AI-powered Q&A and chatbot assistant.
Yes. The app will send reminders before renewal dates and allow users to update or upload new policies instantly.
Yes. It will launch simultaneously on both platforms.
Absolutely. The professional version will include secure client folders, analytics, and communication tools to enhance service delivery.
Thank you for your interest in supporting our mission. We're building WeArePRATIK to raise insurance literacy and restore trust across the industry. To contribute, please email us at info@wearepratik.com, and a member of our team will connect with you personally. You can also reach us through the Contact Us section on our website to share your message or support.
You can reach us anytime through our Contact Us page or by emailing info@wearepratik.com. Our team typically responds within one business day.
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